Service Management for Industry 4.0

There is a resurgence in the use of Service Quality Management (SQM) as Internet of Things (IoT), and Industry 4.0 services roll out View

Intelligence for the Telco Cloud

The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of Telco businesses, but also opened up new avenues for data monetization. View

The agile CSP-vendor relationship: why it holds the key to digital transformation

Digital transformation – it can mean so much that it can be rendered meaningless. Is it about delivering new digital services? Platform economy ecosystems? Is it about embracing the cloud and becoming ‘cloud native’? Does it mean transforming the operations of the business? Well, yes, it can mean all those things. View

How to accelerate 5G roll-out

From launching the first city-wide 5G network to creating network slices to monetize new enterprise services, the roll-out of 5G is about more than base stations and devices. It’s not enough to just ‘deploy 5G’, there is a whole roll-out lifecycle. However, while the race to 5G is global, no two CSPs are alike. Each market and every CSP is at a different point in their 5G lifecycle. View

5G and what it means for service assurance

5G; first there was a vision, then there was hype, then there were promises.  Finally, it’s here (or at the very least coming soon to a network near you).  Even in the UK, a market that was in danger of lagging behind on its 4G launches, we’re seeing EE switch on its 5G services in six UK cities this week, with Vodafone UK hot on its heels with a July launch. View

Kill the RFP? Yes please! Agile procurement can save billions and accelerate innovation

We have contributed to the most recent TM Forum research report “Time to Kill the RFP?”, looking at how the telecoms industry approaches procurement and how the process can be improved to save time, money and effort for all involved – CSPs and vendors alike. View

How to monetise the 5G experience

As 5G rollouts begin in earnest, significant questions remain as to how the business model will stack-up for next generation networks. View

Telco Cloud – The 4 immutable laws

A strategic digital transformation and migration of infrastructure to the cloud can cut a CSP’s IT costs by up to 31 percent. This isn’t a number I’ve made up. This is the judgement of Three UK’s director of IT transformation, speaking at their media and analyst event last week. View